Terms and Conditions

Effective Date: 25 May 2026

Welcome to the Towns Physiotherapy website. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of This Website

This website is provided for general information about Towns Physiotherapy and the services we offer.

By using this website, you agree to:

Use the site for lawful purposes only
Not misuse or interfere with the website or its content
Respect all applicable laws and regulations

2. No Medical/Health Care Advice

The information on this website is intended for general education and information only. It is not a substitute for professional medical or health care advice, diagnosis, or treatment.

Using this website or contacting us through it does not create a physiotherapist–client relationship. Individual care is provided only after a formal assessment.

If you have questions about your health or care, please contact us directly or speak with a qualified healthcare provider.

3. Appointments and Services

Appointments may be requested through the website, email, or phone, but are only confirmed once you receive confirmation from Towns Physiotherapy.

You agree to provide accurate and complete information when booking services.

4. Payment and Fees

Fees for services will be communicated prior to or at the time of booking.

Payment is typically due at the time of service unless otherwise arranged. You are responsible for any fees not covered by insurance or funding programs.

5. Cancellations and Missed Appointments

We understand that schedules can change. We kindly ask that you provide notice if you need to cancel or reschedule an appointment.

Late cancellations or missed appointments may be subject to a fee
Specific policies will be shared at the time of booking

6. Intellectual Property

All content on this website—including text, images, and design—is the property of Towns Physiotherapy unless otherwise stated.

You may not copy, reproduce, or distribute any content without prior written permission.

7. Third-Party Links

This website may include links to other websites for your convenience. We are not responsible for the content or privacy practices of those sites.

8. Limitation of Liability

While we strive to keep information accurate and up to date, Towns Physiotherapy does not guarantee that all content is free from errors or omissions.

We are not responsible for any loss or damages arising from:

Use of this website
Reliance on website information
Temporary website interruptions

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.

11. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario, Canada.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Towns Physiotherapy
#615, 701 Rossland Road East

Whitby, ON

L1N 9K3
289-985-0185
megan@townsphysio.com

Thank You

Thank you for visiting Towns Physiotherapy. We are committed to providing a respectful, supportive, and professional experience for you and your family.